Terms & Community Guidelines

Effective September 13, 2026 · Updated November 9, 2026

Cheat Code Coaching is a communication and planning tool for youth sports teams. By creating an account or joining a team you agree to these terms. They exist so that team chat stays a safe, useful place for the adults on a team.

Who may use the app

Accounts are for adults: coaches, parents and guardians, and league administrators. You must be at least 18 to create an account. You are responsible for everything posted from your account.

What is not allowed

There is no tolerance for objectionable content or abusive behavior. Do not post or send:

Harassment, threats, bullying, or personal attacks against any player, parent, coach, or official.
Hate speech or slurs of any kind.
Sexual content, nudity, or anything inappropriate around children.
Photos of children other than in the normal course of team activity, or any photo a parent has asked you not to share.
Spam, scams, advertising, or links to malicious sites.
Another person's private information (addresses, phone numbers, medical details) without their permission.

Reporting and blocking

Report. Every message in team chat and direct messages has a ⋯ menu with a Report option. Reports go to the team's coaching staff immediately, as an urgent notification, and are reviewed within 24 hours. Coaches can delete any message on their team.
Block. The same menu lets you block a person. You will no longer see their messages anywhere in the app. Blocked people are listed under Blocked People in your account menu, where you can unblock them.
Filtering. Obvious profanity is masked automatically before a message is stored.

Enforcement

Content that breaks these guidelines is removed. Coaches may remove a parent from a team, and organization administrators may remove a coach. Repeat or serious violations result in the account being closed. Where the law requires it, we cooperate with law enforcement.

Your content

You own what you post. You give Cheat Code Coaching permission to store and show it to the members of the team it was posted to, which is what the service does. Roster, calendar, and practice-plan content entered by a coach belongs to that team.

Plans and billing

Cheat Code Teams is free to use right now, on every plan. We do not ask for a payment method, and nothing is charged.

If we introduce paid plans later, we will tell you in the app and by email before any charge applies, and nothing will be charged unless you choose a paid plan and give us a payment method yourself.

Facility bookings, payments and waiver templates

Organizations may use the app to take bookings and payments for their own facilities. For those bookings the organization is the seller and merchant of record: it sets prices, rules and refund policy, collects payment through its own Stripe account, and is responsible for refunds, disputes and taxes. Cheat Code Coaching provides the software, charges the service fee below, and is not a party to the booking or responsible for the facility or the activity.

Our service fee. Cheat Code Coaching's fee is 1% of the price, and it is included in the price you are shown before you sign in or pay; nothing is added at checkout. On a single space booking or a lesson it is 1%, with no minimum and no cap. On a package or a membership it is 1% capped at $10 per purchase, and for a membership 1% of each recurring charge, capped at $10 per charge. On a camp, class, tryout, team or season it is 1% capped at $10 per player per program. It is not a charge for paying by card: where an organization takes payments online, it is part of the price whatever card or wallet you use. An organization may choose to pay the fee itself instead of including it in your price. When an organization refunds a booking, lesson, package or membership, our fee is refunded in proportion.

The app can supply a template participation waiver. The template is provided as a convenience, as-is and without warranty, and is not legal advice; using it does not create an attorney-client relationship with anyone. An organization that publishes a waiver adopts it as its own document, is solely responsible for its content and enforceability in its state, should have it reviewed by its own attorney, and agrees to indemnify Cheat Code Coaching against claims arising from its waiver or its use. We keep a record of each acceptance (name typed, date, time, network address and the exact text accepted) on the organization's behalf.

Registration

Organizations may also use the app to register players for their own programs: tryouts, teams, seasons, camps and classes. The organization is the seller and merchant of record, as it is for facility bookings. It sets the price, the sessions and age groups, the questions it asks and its waiver; it collects payment through its own Stripe account; and it runs its own refunds inside the cancellation window it sets. Cheat Code Coaching provides the software and is not a party to the registration or responsible for the program.

The price you see is the price. Every session is listed with its full price, our service fee (1%, capped at $10 per player per program) and any tax included, before you sign in or enter anything.
Holds. When you pay online, your spots are held for 35 minutes while you pay. A spot that is not paid by then is released.
Cancelling. If you cancel inside the organization's window, the organization refunds what you paid it, and our service fee is not refunded. If the organization cancels your registration or the program, our service fee is refunded too. After the window closes, contact the organization.
One registration per player. A player can be registered for a program once, by any one of their parents or guardians. Only a parent or guardian, or a player who is 18 or older registering themselves, can register a player.
What you tell the club. Answers, medical details and the people you name for pickup should be accurate and yours to give. The club's waiver is the club's document, as described above.
Team offers. A club may offer your child a spot on one of its teams. An offer has a deadline, shown with it; after the deadline it expires and the club may offer the spot to another player. Only a parent or guardian of the child, signed in, can accept or decline, and the offer link is for your family alone. Accepting commits your child to that spot: the club adds them to the team's roster. Declining can't be undone. The club decides its teams and may withdraw an offer, including after it has been accepted, for example if a deposit it asks for is not paid.
Deposits and dues for teams. An offer shows the price and any payment plan the club has set, so you can see the full cost before you answer. Accepting an offer in the app charges nothing. Until team payments run in the app, any deposit and dues are arranged between you and the club and collected by the club directly, on the club's own terms; no Cheat Code Coaching fee applies to them, and Cheat Code Coaching takes no part in them.

Accounts

You can delete your account at any time from the account menu. Our Privacy Policy explains what is collected and what deletion removes.

Changes

If these terms change in a way that matters, we will update the date above and note it in the app.

Contact

Questions or reports that need a person: email admin@cheatcodecoaching.app.